📍 Highland Square Shopping Center⭐ 4.9 (76+ Reviews)
🕒 Mon–Fri 8–12, 1–5
Closed Today

FREE DIAGNOSTIC · HIGHLAND SQUARE

Slow PC? Crashing? We’ll find out why.

Bring your laptop or desktop in and we’ll run a full diagnostic, hardware health, drive wear, RAM stress, thermals, the works. You get a clear report and a real quote before any work happens. Most repairs go out the door same week.

OS Install / Windows Reinstall

Clean install of Windows 7 through 11 with all drivers, plus the basics already on it (browser, PDF reader, video player). Same-day if you drop off in the morning.

Clean Install + Drivers

About Our OS Install / Windows Reinstall

Sometimes the fastest path to a fast PC is starting over. We do clean Windows installs on your existing drive (or a new SSD if you are upgrading) with all the drivers and basic apps already in place, you take it home ready to use, no setup wizard hell, no junkware.

  • Same DayWhen you drop off in the morning
  • 💰$50Plus the cost of any drives or licenses
  • 🛡️30 Day WarrantyIf anything we installed acts up

What we install: latest Windows version your PC supports, every driver your hardware needs, browser of your choice (Firefox / Chrome), Adobe Reader, Screenbox / VLC, plus any specific apps you ask for. Microsoft Office requires a license you bring.

Heading to Windows 11 from older hardware? See our Windows 10 → 11 Upgrade service, it handles the unsupported-hardware workarounds (MBR → GPT, partition resize) without losing your data.

OEM machines come with a recovery partition full of trial software, sponsored bookmarks, and apps that nag you to upgrade. A real clean install gets rid of all of that, you start from genuine Microsoft media with nothing extra.

Need a fresh start on Windows?

Drop off your PC and we will have it installed, driver-loaded, and ready to use the same day. Bring any software licenses (Office, games, etc.) you want pre-installed.

📱 Text Us

Common Issues We Fix

  • Windows feels broken from the inside out and reinstall is faster than fixing
  • Malware that won't fully clean even after multiple AV scans
  • Upgrading from Windows 7 / 8 / 10 to a current OS
  • Fresh start on a used PC you just bought
  • New SSD that needs Windows installed
  • Recover from a botched Windows update or driver install
  • Clean OS for resale of an old PC

Brands & Models We Service

If you don't see yours listed, just text us a photo, we work on most makes and models.

Windows Versions

Windows 11 (clean install + Microsoft account or local account)Windows 10 (any edition)Windows 8.1 (legacy, where supported)Windows 7 (legacy, where supported)

What you get out of the box

Latest Windows updates installedAll your hardware drivers (chipset, graphics, audio, network, peripherals)Firefox + Chrome browsersAdobe ReaderScreenbox / VLC media playerMicrosoft Office (only if you bring a license)

What we DO NOT include automatically

Games or game launchers (Steam etc.) - we can install on requestOEM bloatware (Dell SupportAssist, McAfee trials, etc.) - good riddanceFactory recovery partitions (we replace with a clean install)

Recent OS Install / Windows Reinstall Work

Text, call, or fill out the form

Get a Computer Repair quote

We reply during business hours (Mon–Fri 8a–5p). For an even faster answer, text a photo to (870) 860-8822.

Quote, Computer Repair

COMMON QUESTIONS

Frequently Asked Questions

Quick answers to the questions we hear most often in the shop. Still stuck? Text us a photo and we'll get back to you fast.

Will I lose my files?

Yes, a clean install wipes the drive. Tell us what to back up first (Documents, Pictures, Desktop, custom folders) and we will save them to an external drive before installing. Standard backup is included; for full system clones see our Drive Cloning service.

Do you provide a Windows license?

If your PC has a digital license tied to its hardware (most retail PCs from 2014+ do), Windows reactivates automatically after install. If not, we will tell you upfront whether you need to provide one. Bring any product keys you have on stickers or in your email history.

Will my old programs come back?

No, clean install means clean. Programs need to be reinstalled. We can pre-install common ones (Office with your license, Steam, browsers, common drivers, etc.) at no extra cost while we are at it.

How long does it take?

2–3 hours of bench time, but we batch installs while we work on other repairs, so most are ready same-day if you drop off in the morning. Older PCs with slow drives may push to next day.

What about going from Windows 10 to 11?

If your PC officially supports Windows 11, the clean install rate ($50) applies. If your PC is technically unsupported but workable, see our Windows Upgrade service, we handle the MBR → GPT conversion and partition resize that the supported path requires.

Ready to get your tech back on track?

Stop by our Highland Square Shopping Center location or send us a photo of the issue for a fast, upfront estimate.

Text a Photo Now