📍 Highland Square Shopping Center⭐ 4.9 (76+ Reviews)
🕒 Mon–Fri 8–12, 1–5
Closed Today

WE COME TO YOU

House calls and on-site, we drive to your job.

Some jobs make more sense at your place than ours. Network installs, server work, business IT support, smart-home setup, and any time hauling the gear in is more pain than the repair itself. Hourly rates depend on how far we drive, see the zone map below for your exact rate.

SHOP YOU TWOMEY
ETA · 24 minutes Highland → your address

Can't make it to the shop? We offer on-site service calls across Highland, Cherokee Village, Ash Flat, and Hardy for home and small business tech.

ON-SITE SERVICE · ZONE PRICING

Three Travel Zones, Pick Yours

Drop-off in Highland Square is always cheapest. When we travel to your home or business, the rate depends on how far we drive, from $75/hr within 10 miles up to $125/hr at 30 miles.

10 Miles

$75 / hour

Highland · Cherokee Village · Hardy · Hart · Ash Flat · Williford · Glencoe

20 Miles

$100 / hour

Mammoth Spring · Salem · Imboden · Ravenden · Horseshoe Bend · Thayer MO · Evening Shade · Sidney

30 Miles

$125 / hour

Cave City · Melbourne · Viola · Black Rock · Powhatan · Wild Cherry · Couch MO · Koshkonong MO

See Full Service Area Map →

SPECIFIC SERVICES

Service Calls and House Calls, Specific Services

Looking for a specific Service Calls and House Calls service? Here are the specialized jobs we handle most often.

We Come To You

About Our Service Calls and House Calls

Can't make it to the shop? Got a server room, a multi-printer office, or a whole-house Wi-Fi project that won't fit in a backpack? Twomey PC Repair does on-site service calls and house calls across our service area in north-central Arkansas.

  • 🚗$75–$125/hrHourly by zone · parts extra
  • 📅ScheduledMost calls within 2-5 business days
  • 📍30-Mile RadiusHighland and surrounding towns

Common on-site work: business network installs, server room cleanup, security camera setup, smart home installation (Alexa, Hue, smart locks, doorbells), full Wi-Fi coverage upgrades, multi-PC office setups, and elderly customers who'd rather we come to them than load up the car.

Your house-call rate follows our 10/20/30-mile service-area zones, $75/hr within 10 miles, $100 within 20, and $125 within 30, see the Service Area map for the exact zones. The drive is built into that hourly rate, not billed on top, and everything's quoted before we schedule.

Phone repairs are still in-shop only, we don't do house calls for cell phones. But for computer, network, smart home, and business IT work, we'll meet you where you are.

How on-site billing works

1-hour minimum

The hourly labor is charged once, even if the work itself is quick. So a 20-minute fix and a 55-minute fix both bill the same: one hour.

Past an hour, additional time bills hourly

90 minutes of work = 1.5 hours. We always tell you when we’re approaching the next hour so you can decide.

Return trips for pickup or delivery: 50% of the call rate

If we have to come back a second time (delivering a fixed device, picking up parts you ordered, etc.), the second trip is half the original trip rate, not a full second call.

Your rate is set by service-area zone

The house-call rate is $75/hr within 10 miles, $100 within 20, and $125 within 30, the drive is built into the hourly rate, so there is no separate travel fee. See the Service Area map for your zone.

Need us on-site?

Tell us where you are, what's going on, and any equipment we should bring. We'll quote your zone rate + estimated time before scheduling.

📱 Schedule a Call

Common Issues We Fix

  • Business network installs and upgrades
  • Server room cleanup, racking, cable management
  • Security camera installation (UniFi Protect, etc.)
  • Smart home setup, Alexa, Hue, smart plugs, doorbells
  • Smart lock installation and integration
  • Whole-house Wi-Fi coverage upgrade
  • Multi-PC office setups (new business)
  • Printer network setup for multi-user offices
  • VoIP phone system install
  • File server / NAS deployment
  • Network closet / patch panel cleanup
  • Elderly tech support, we come to you
  • TV mounting + soundbar / surround setup
  • Projector and conference room A/V
  • Backup power (UPS) installation
  • Off-site backup configuration

What We Service On-Site

If you don't see yours listed, just text us a photo, we work on most makes and models.

Service Area Zones

Zone 1 (10 miles), Highland, Hardy, Cherokee Village, Ash FlatZone 2 (20 miles), Mammoth Spring, Salem, Williford, SturkieZone 3 (30 miles), Pocahontas, Mountain Home, Walnut Ridge, ImbodenOutside 30 miles, By special arrangement

Common On-Site Work

Business IT installs and maintenanceNetwork rollouts (UniFi, business-grade)Security camera systemsSmart home installationsResidential Wi-Fi extensionMulti-PC office setupsVoIP phone systemsServer / NAS deploymentBackup power (UPS) and surge protectionA/V room setup (conference, theater)

Recent Service Calls and House Calls Work

Text, call, or fill out the form

Get a Service Calls and House Calls quote

We reply during business hours (Mon–Fri 8a–5p). For an even faster answer, text a photo to (870) 860-8822.

Quote, House Call / On-Site

COMMON QUESTIONS

Frequently Asked Questions

Quick answers to the questions we hear most often in the shop. Still stuck? Text us a photo and we'll get back to you fast.

How does travel pricing work?

Travel is based on our service area zones, 10, 20, and 30 miles from the shop. Each zone has a flat travel charge added to the labor rate. See the Service Area page for the exact map and current pricing.

Do you do phone repairs at my house?

No, phone repairs are in-shop only. We need our soldering rig, parts inventory, and proper lighting to do a quality phone repair. Drop-off at the shop is required for cell phone work.

How fast can you come out?

For non-emergencies, typically within 2–5 business days. For business emergencies (network down, server failure), we try to be on-site within 24 hours, call us at (870) 257-4444 and tell us it's urgent.

Do you bring parts with you?

For scheduled installs (network, smart home), yes, we order and stage everything in advance. For diagnostic calls where we don't know yet what's needed, we bring our common-parts kit. If we need a specific part not in stock, we'll come back or you'll bring the device to the shop.

Can I just hire you for an hour to set up my new device?

Yes, small one-hour calls are common. Setting up a new printer, getting a new TV onto Wi-Fi, configuring smart home devices, walking elderly relatives through their new tablet. We'll quote the hourly + travel for your zone before scheduling.

Ready to get your tech back on track?

Stop by our Highland Square Shopping Center location or send us a photo of the issue for a fast, upfront estimate.

Text a Photo Now