Starting At
$75/hr
Text for Quote
Turn Around Time:
24-72 Hours
FREE DIAGNOSTIC · HIGHLAND SQUARE
Slow PC? Crashing? We’ll find out why.
Bring your laptop or desktop in and we’ll run a full diagnostic, hardware health, drive wear, RAM stress, thermals, the works. You get a clear report and a real quote before any work happens. Most repairs go out the door same week.
Spinning beachball, kernel panics, battery health under 60%, or a Mac that won't get past the Apple logo? We service Macs in-shop, diagnostics, SSD upgrades, OS reinstalls, and the deep cleaning Apple stores skip.
Honest In-Shop Mac Service
About Our Mac Repair
Spinning beachball every time you open an app. Random kernel panics and restarts. A battery sitting under 60% health that dies by lunch. Or a Mac stuck on the Apple logo that won't finish booting. We service Macs in the shop, Intel and Apple Silicon, and we do the deep work the Apple store usually skips.
- 24-72 HoursMost Mac repairs done in one to three days
- $75 / HourLabor billed by the hour, not flat
- Diagnostics FirstWe find the cause before quoting
Mac labor runs $75 an hour, plus any parts. We diagnose the actual problem first, a beachball can be a dying drive, a full disk, or a software mess, and each one is a different fix and a different cost. You get the diagnosis and an estimate before we commit hours to it. Text us your Mac model and what it's doing and we will tell you what we're looking at.
What we handle: diagnostics, macOS reinstalls, SSD upgrades where the drive is socketed, battery replacement, fan and thermal cleaning, and data migration to a new machine. Here's the honest part, on newer Apple Silicon Macs (M1, M2, M3), the storage and RAM are soldered to the board, so we can't upgrade them. We will tell you that up front instead of taking the machine apart to find out. On older Macs there's a lot more we can do.
A lot of slow Macs don't need a $1,500 replacement, they need a fresh macOS install, a fan cleaning, or a battery. We charge by the hour so you only pay for the work it actually takes. And if a soldered-down repair isn't worth it on your model, we'll say so before you spend a dime.
Tell us about your Mac
Text us your Mac model and what it's doing, beachballs, won't boot, bad battery, and we will tell you what's likely going on.
Common Issues We Fix
- Spinning beachball whenever you open apps
- Kernel panics and random restarts
- Stuck on the Apple logo and won't finish booting
- Battery health under 60% or dies fast
- Mac running hot with the fan always spinning
- Startup disk full or out of storage
- Want an SSD upgrade on an older Mac
- Moving files to a new Mac
Brands & Models We Service
If you don't see yours listed, just text us a photo, we work on most makes and models.
Macs We Service
MacBook Air - Intel and Apple Silicon (M1, M2, M3)MacBook Pro - Intel and Apple Silicon (M1, M2, M3)iMac - all-in-one desktopsMac mini - Intel and Apple SiliconOlder MacBook and MacBook Pro models
Services
Diagnostics and troubleshootingmacOS reinstall and setupSSD upgrade (older socketed Macs only)Battery replacementFan and thermal cleaningData migration to a new Mac
Note
Soldered storage and RAM on M1/M2/M3 Macs can't be upgraded - we tell you up front
Recent Mac Repair Work
Text, call, or fill out the form
Get a Computer Repair quote
We reply during business hours (Mon–Fri 8a–5p). For an even faster answer, text a photo to (870) 860-8822.
COMMON QUESTIONS
Frequently Asked Questions
Quick answers to the questions we hear most often in the shop. Still stuck? Text us a photo and we'll get back to you fast.
Why does my Mac charge $75 an hour instead of a flat price?
Mac problems vary too much for one flat number to be honest. A beachball might be a five-minute fix or a multi-hour drive replacement. Billing by the hour means you only pay for the work your Mac actually needs, and we give you an estimate before we start so there are no surprises.
Can you upgrade the storage or RAM in my MacBook?
On older Intel Macs and some early models, often yes. On newer Apple Silicon Macs (M1, M2, M3) the storage and RAM are soldered to the logic board, so they can't be upgraded. Text us your exact model and we will tell you straight whether an upgrade is possible before you bring it in.
My Mac is stuck on the Apple logo. Is it dead?
Not necessarily. A Mac that hangs on the Apple logo is often a software or drive issue, and in many cases your files are still recoverable. Bring it in, we will diagnose whether it's fixable with a reinstall or whether the drive is failing, and we will talk to you about your data before doing anything.
Will I lose my files if you reinstall macOS?
We talk to you about backing up before any reinstall or drive work. Whenever it's possible we pull your data off first so nothing gets lost, and we can migrate it to a new Mac if you're upgrading. Every repair carries a 30-day warranty on parts and labor.
Is it worth fixing an old Mac or should I replace it?
Depends on the Mac. A fresh macOS install, a new battery, or a fan cleaning can bring an older Mac back to life for a lot less than a new one. But if it's a soldered model needing an expensive board repair, replacement may be the smarter call, and we will tell you that honestly instead of running up hours on a machine that isn't worth it.
Ready to get your tech back on track?
Stop by our Highland Square Shopping Center location or send us a photo of the issue for a fast, upfront estimate.