Nine out of ten “slow internet” service calls in the Highland / Cherokee Village area aren’t internet problems. They’re Wi-Fi coverage problems. Here’s how to tell the difference in five minutes.
The two-test diagnostic
Run fast.com twice:
- Standing right next to the router. Write down the number.
- In the room where it feels slow. Write that down too.
If test 1 is much faster than test 2, your internet is fine. Your Wi-Fi can’t reach the second room at full speed. Paying for a faster internet plan won’t help, the bottleneck is between the router and your device.
What actually fixes it
In order of cost and effort:
- Move the router. Central, high, and out of a closet. Wi-Fi is absorbed by walls, pipes, and big appliances.
- Change the 2.4 GHz channel. If you live near other homes, channels 1, 6, or 11 are your only real options; find the least-used with a free app like WiFi Analyzer.
- Swap the rental router for a mesh system. A two-pack of UniFi U6 Mesh access points covers most Highland homes end-to-end. No dead spots, no reboots.
- Go wired for anything that doesn’t move. TVs, game consoles, desktops, run Ethernet once and forget Wi-Fi exists for those devices.
Business-grade without the enterprise price
At Twomey PC Repair, we design and install UniFi networks for shops and homes in Highland Square, Cherokee Village, and all of Sharp County, $10/mo per VoIP line after install, zero mystery outages. Text a photo of your current setup to (870) 860-8822 for a free network review.